Cancellation Policies
One of five cancellation policies, ‘Free Cancellation’, ‘Flexible’, ‘Moderate’, ‘Strict’ and ‘Super Strict’, will apply to the property you have booked/want to book. The specific conditions of each policy are as follows:
- Free Cancellation
You will be refunded the total price (excluding the HolidayPorch Service fee) if you cancel the booking at least 2 days before check-in by 12 noon GMT. For cancellations that are made less than 2 days before check-in, you will be refunded 5% of the total price excluding the HolidayPorch service fee.
- Flexible
You will be refunded 95% of the total price (excluding the HolidayPorch Service fee) if you cancel the booking at least 2 days before check-in by 12 noon GMT. For cancellations that are made less than 2 days before check-in, you will be refunded 5% of the total price excluding the HolidayPorch service fee.
- Moderate
You will be refunded 75% of the total price (excluding the HolidayPorch service fee) if you cancel the booking at least 4 days before check-in by 12 noon GMT. For cancellations that are made less than 4 days before check-in, you will be refunded 5% of the total price excluding the HolidayPorch service fee.
- Strict
You will be refunded half of the total price (excluding the HolidayPorch service fee) if you cancel the booking at least 7 days before check-in by 12 noon GMT. For cancellations that are made less than 7 days before check-in, you will be refunded 5% of the total price excluding the HolidayPorch service fee.
- Super Strict
No refund is payable if you cancel your booking.