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Cancellation Policies

One of five cancellation policies, ‘Free Cancellation’, ‘Flexible’,  ‘Moderate’, ‘Strict’ and ‘Super Strict’, will apply to the property you have booked/want to book. The specific conditions of each policy are as follows:

  • Free Cancellation

You will be refunded the total price (excluding the HolidayPorch Service fee) if you cancel the booking at least 2 days before check-in by 12 noon GMT. For cancellations that are made less than 2 days before check-in, you will be refunded 5% of the total price excluding the HolidayPorch service fee.

  • Flexible

You will be refunded 95% of the total price (excluding the HolidayPorch Service fee) if you cancel the booking at least 2 days before check-in by 12 noon GMT. For cancellations that are made less than 2 days before check-in, you will be refunded 5% of the total price excluding the HolidayPorch service fee.

  • Moderate

You will be refunded 75% of the total price (excluding the HolidayPorch service fee) if you cancel the booking at least 4 days before check-in by 12 noon GMT. For cancellations that are made less than 4 days before check-in, you will be refunded 5% of the total price excluding the HolidayPorch service fee.

  • Strict

You will be refunded half of the total price (excluding the HolidayPorch service fee) if you cancel the booking at least 7 days before check-in by 12 noon GMT. For cancellations that are made less than 7 days before check-in, you will be refunded 5% of the total price excluding the HolidayPorch service fee.

  • Super Strict

No refund is payable if you cancel your booking.