How do I go to the Home Page?
What types of properties are available on HolidayPorch?
What are the cancellation policies and why do they exist?
Am I safe and scam-free when using HolidayPorch?
Does HolidayPorch plan on adding more destinations in the future?
I have noticed a bug on the website, who do I tell?
My question isn’t answered here. What do I do?
Is it possible to request a baby cot or high chair?
When is the property cleaned?
Is there parking available at/near the apartment?
Are pets allowed in the property?
Is smoking allowed in the property?
Is it safe to pay online with my credit card?
For how many persons should I book?
How can I cancel or modify my booking?
What type of payment do you accept for the deposit?
Do you provide an airport pick-up or shuttle service?
What time is check-in? Can I check-in earlier?
Who do I contact with queries during my stay?
What time is check-out? Can I check-out later?
How do I check-out of the apartment?
Where can I store my luggage after check-out?
Where can I find the details of my bookings?