Hosts FAQs
When will I receive the payment for a booking?
What if I need to cancel a booking after I have already accepted it?
How do I create a Host User Account?
How can I activate Instant Booking?
What do I do if my offer description is not correct?
What do I do if my prices are not correct?
What happens if my guest cancels their booking?
Why did I not receive the full booking amount?
I have several rooms to rent, how should I list them?
Do I have to pay to create a listing?
Can I list several properties online?
Why is it useful to complete my User Account? Should I upload a photo of myself?
What types of property can be listed on HolidayPorch?
What information should be included in the ‘House Rules’ section of my listing?
What kind of photographs should I upload of my property?
My property does not show on the map, what should I do?
When will my listing be online or go live?
Can I modify my listing once it is online?
How can I improve the quality of my listing?
Can I promote my listing on my blog, Facebook or other sites?
What should I do if I cannot accept a booking request?
Why is it so important to keep my calendar up to date?