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How can I cancel or modify my booking?

You need to let us know by email as soon as possible, if you wish to change or modify the number of guests or number of nights, after you have made the booking, at reservations@holidayporch.com. Please make sure to quote your booking reference number, which can be found on your booking confirmation email.

If you want to change the apartment you have booked, this is considered a de-facto cancellation. The pre-payment is not refunded; you will need to make a new booking.

Please note that the deposit is non-refundable, not even in the case of force majeure.

If you wish to cancel, after you have made the booking, you need to let us know by email as soon as possible, at reservations@holidayporch.com. Please make sure to quote your booking reference number, which can be found on your booking confirmation email.

Cancellation fees, where applicable, depends on the amount of notice given. Please refer to our Cancellation Policies for the full terms of cancellation and fees.

We recommend our customers to purchase travel insurance with cancellation cover.

Read our Terms and Conditions for more information.

Click here for more information on modifying or canceling your booking.