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How do I check in?

Once your booking request has been accepted, we recommend that you contact the host as soon as possible to arrange a suitable check-in time and meeting point. If you’re running late or your flight is delayed, let your host know as soon as possible so they can coordinate the key handover and new arrival time.

You can contact your host via the HolidayPorch messaging service or using the host contact information provided in the ‘My Reservations’ section of your User Account.

Some hosts require guests to pay extra fees such as a security deposit or a cleaning fee. If the host requires any extra fees from you, the amount and method of payment must be stated clearly on the listing page.