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Manage Booking Requests in HolidayPorch

Send booking. Approve booking & Issue invoice or reject booking as owner. Cancel Request. Cancel confirmed booking. Pay Admin fee to confirm booking.

User: Sends booking request

Users submit a booking request after they login/register.

Read here why registration is required to book or send messages in HolidayPorch

APPROVE BOOKING & ISSUE INVOICE. REJECT BOOKING. CANCEL BOOKING.

The user who submits properties (property owners) will receive an email notification when a new booking request is received from another user.

You have received a new booking request on https://www.holidayporch.com! Go to your account in “Bookings” page to see the request, issue the invoice or reject it!

User who submits property (owner) will see all bookings made for his property in User Dashboard -> My Bookings.

From here the owner can:

  • Reject Booking,
  • Issue Invoice and approve booking, or
  • Cancel a confirmed booking.
Rejected Bookings will be deleted automatically from the user dashboard.

User will be notified via email that his booking request was rejected or canceled. But the booking request will no longer be available in his dashboard either.

Below there are screenshots with all possible status for booking requests received in User dashboard -> My Bookings (property owner)

The owner can cancel the confirmed bookings as well.

confirmed booking

Approve or reject a booking request. Deposit fee must be paid before booking is confirmed.

If a deposit fee will be asked by HolidayPorch, then the user submitting the property will have the possibility to:

  • issue an invoice,
  • add invoice details,
  • delete invoice and generate a new invoice,

All these BEFORE payment is made by the user who submitted the booking request to HolidayPorch and have his booking request confirmed.

When issuing invoice the deposit is visible in invoice details:

In this case, the invoice can be deleted and generated again (BEFORE DEPOSIT IS PAID)

All the invoices generated by a user who owns the property (who submits the property) will be visible in User Dashboard -> Invoices

 

Multiple Booking Requests for the same period

If 2 or more booking requests are sent for the same date/property – 2+ invoices were issued,  we will allow only the first payment to be processed.

booking caanot be paid

User: How to pay HolidayPorch Deposit request for booking to be confirmed (after owner approves request).

The user who submits the booking request gets the notification that an invoice was issued and he needs to pay the deposit fee before booking is confirmed.

pay the fee

When you add Deposit fee, there will be a reminder email to make the remaining payment before the beginning of the booking. The remaining payment can be done from My Reservations page at any time (money go to HolidayPorch) But paying the remaining invoice is optional!